How To Fix /IWFND/CM_LOGGING012 - GET_SYSTEM_ALIASES failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_LOGGING -

• Message number: 012

• Message text: GET_SYSTEM_ALIASES failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_LOGGING012 - GET_SYSTEM_ALIASES failed ?

  The SAP error message /IWFND/CM_LOGGING012 GET_SYSTEM_ALIASES failed typically occurs in the context of SAP Gateway and OData services. This error indicates that there was a failure in retrieving system aliases, which are used to define connections to different back-end systems.
  Causes:
  
  Configuration Issues: The system aliases may not be properly configured in the SAP Gateway system.
  Authorization Problems: The user executing the operation may not have the necessary authorizations to access the system aliases.
  Network Issues: There could be network connectivity problems between the SAP Gateway and the back-end systems.
  Service Activation: The OData service may not be activated or properly registered in the SAP Gateway.
  System Errors: There could be underlying issues with the SAP Gateway or the back-end system that are causing the failure.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to transaction SPRO and navigate to the relevant configuration settings for the SAP Gateway.
  Ensure that the system aliases are correctly defined under the relevant settings.
  
  
  
  Verify Authorizations:
  
  Check the user roles and authorizations for the user encountering the error. Ensure that they have the necessary permissions to access the system aliases.
  
  
  
  Test Connectivity:
  
  Use transaction SM59 to check the RFC connections to the back-end systems. Ensure that the connections are working properly and that there are no network issues.
  
  
  
  Activate OData Services:
  
  Use transaction /IWFND/MAINT_SERVICE to check if the OData service is activated. If not, activate it and ensure that it is properly registered.
  
  
  
  Check Logs:
  
  Review the application logs using transaction SLG1 for any additional error messages or details that could provide more context about the failure.
  
  
  
  Restart Services:
  
  Sometimes, restarting the SAP Gateway service or the back-end system can resolve transient issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /IWFND/MAINT_SERVICE: Manage OData services.
  SPRO: Access the SAP Reference IMG for configuration.
  SM59: Manage RFC connections.
  SLG1: View application logs.
  
  
  
  Documentation: Refer to the official SAP documentation for SAP Gateway and OData services for more detailed information on configuration and troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.