How To Fix /IWFND/CM_DM019 - No users defined in the device manager database

/IWFND/CM_DM019 - Overview

• Message type: E = Error

• Message class: /IWFND/CM_DM -

• Message number: 019

• Message text: No users defined in the device manager database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_DM019 - No users defined in the device manager database ?

  The SAP error message /IWFND/CM_DM019 No users defined in the device manager database typically occurs in the context of SAP Gateway and indicates that there are no users defined in the device manager database for the specific application or service you are trying to access. This can happen for various reasons, including configuration issues or missing user entries.
  
  Cause:
  
  No Users Defined: The most straightforward cause is that there are indeed no users defined in the device manager database.
  
  Configuration Issues: There may be issues with the configuration of the SAP Gateway or the device manager.
  Authorization Issues: The user trying to access the service may not have the necessary authorizations.
  Database Issues: There could be issues with the underlying database that stores user information.
  
  
  Solution:
  
  
  Define Users:
  
  Go to the SAP Gateway system and check the device manager configuration.
  Ensure that users are defined in the device manager database. You can do this by using transaction codes like