How To Fix /IWFND/CM_COS227 - Error returned by virus scanner (Profile &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_COS -

• Message number: 227

• Message text: Error returned by virus scanner (Profile &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_COS227 - Error returned by virus scanner (Profile &1) ?

  The SAP error message /IWFND/CM_COS227 indicates that a virus scanner has returned an error while processing a request. This typically occurs when the virus scanner is configured to scan files or data being processed by the SAP system, and it has flagged something as potentially harmful or has encountered an issue.
  Cause:
  
  Virus Scanner Configuration: The virus scanner may be misconfigured or not properly integrated with the SAP system.
  File Type or Size: The file being scanned may be of a type or size that the virus scanner cannot handle.
  Timeouts: The virus scanner may be taking too long to process the request, leading to a timeout.
  Blocked Content: The content being scanned may be flagged as malicious or harmful by the virus scanner.
  
  Solution:
  
  Check Virus Scanner Logs: Review the logs of the virus scanner to identify the specific reason for the error. This can provide insights into what was flagged and why.
  Adjust Configuration: Ensure that the virus scanner is properly configured to work with the SAP system. This may include adjusting settings related to file types, sizes, and scanning intervals.
  Whitelist SAP Processes: If certain processes or file types are known to be safe, consider whitelisting them in the virus scanner to prevent unnecessary scanning.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the virus scanner.
  Consult Documentation: Refer to the documentation for both the SAP system and the virus scanner for any specific integration guidelines or troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team for the virus scanner for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Performance: Monitor the performance of both the SAP system and the virus scanner to ensure that they are not negatively impacting each other.
  Updates: Ensure that both the SAP system and the virus scanner are up to date with the latest patches and updates, as this can resolve compatibility issues.
  
  By following these steps, you should be able to diagnose and resolve the /IWFND/CM_COS227 error effectively.