How To Fix /IWFND/CM_COS020 - Problem may have occurred but no message was provided

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_COS -

• Message number: 020

• Message text: Problem may have occurred but no message was provided

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_COS020 - Problem may have occurred but no message was provided ?

  The SAP error message /IWFND/CM_COS020 indicates that there is a problem with the OData service, but no specific error message is provided to help diagnose the issue. This can be frustrating, as it does not give clear guidance on what went wrong. Here are some potential causes, solutions, and related information to help you troubleshoot this error:
  Possible Causes
  
  
  Service Configuration Issues: The OData service may not be properly configured in the SAP Gateway. This could include issues with the service registration or activation.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the OData service, leading to a failure without a specific error message.
  
  
  Backend Errors: There may be an issue in the backend system (e.g., ABAP program or database) that is not being communicated back to the OData service.
  
  
  Network Issues: Problems with network connectivity or firewall settings could prevent the service from functioning correctly.
  
  
  Data Issues: If the service is trying to access or manipulate data that does not exist or is in an inconsistent state, it may lead to this error.
  
  
  Service Versioning: If there are multiple versions of the service, the wrong version might be called, leading to unexpected behavior.
  
  
  Solutions
  
  
  Check Service Activation:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE) and ensure that the OData service is activated and properly configured.
  
  
  
  Review Authorization:
  
  Check the user roles and authorizations to ensure that the user has access to the OData service. You can use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Debugging:
  
  Use transaction code /IWFND/ERROR_LOG to check for any logged errors related to the OData service. This may provide more context about the issue.
  You can also debug the backend logic (ABAP code) to see if there are any runtime errors or exceptions being raised.
  
  
  
  Check Backend System:
  
  Ensure that the backend system is running correctly and that there are no issues with the database or application logic.
  
  
  
  Network Configuration:
  
  Verify network settings, including any firewalls or proxies that might be affecting connectivity to the OData service.
  
  
  
  Test with Different Users:
  
  Try accessing the service with different user credentials to rule out user-specific issues.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest support packages and notes, as there may be known issues that have been resolved in later versions.
  
  
  
  Related Information
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for OData services and SAP Gateway for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the root cause of the /IWFND/CM_COS020 error and implement a solution. If the issue persists, consider reaching out to SAP support for further assistance.