How To Fix /IWFND/CM_CONSUMER103 - Internal error occured, contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_CONSUMER -

• Message number: 103

• Message text: Internal error occured, contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_CONSUMER103 - Internal error occured, contact your system administrator ?

  The SAP error message /IWFND/CM_CONSUMER103 Internal error occurred, contact your system administrator typically indicates an issue with the OData service or the underlying configuration in the SAP Gateway. This error can arise from various causes, and here are some common reasons, potential solutions, and related information:
  Causes:
  
  Service Activation Issues: The OData service may not be properly activated in the SAP Gateway.
  Authorization Problems: The user may not have the necessary authorizations to access the OData service.
  Backend System Errors: There may be issues in the backend system that the OData service is trying to access.
  Configuration Errors: Incorrect configuration in the SAP Gateway or the OData service itself.
  Data Issues: Problems with the data being processed, such as missing or invalid data.
  Network Issues: Connectivity problems between the SAP Gateway and the backend system.
  
  Solutions:
  
  
  Check Service Activation:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Ensure that the OData service is activated for the relevant system and client.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has access to the OData service.
  Use transaction code SU53 to analyze authorization failures.
  
  
  
  Analyze Backend System:
  
  Check the backend system for any errors or issues that might be causing the OData service to fail.
  Use transaction codes like ST22 (dump analysis) or SM21 (system log) to look for relevant error messages.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the OData service in the SAP Gateway.
  Ensure that the service is correctly configured to point to the right backend system.
  
  
  
  Debugging:
  
  If you have access, you can debug the OData service to identify where the error is occurring.
  Use transaction code SE80 to access the relevant service and check the implementation.
  
  
  
  Check Data:
  
  Validate the data being sent to the OData service to ensure it meets the expected format and requirements.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues between the SAP Gateway and the backend system.
  Check for any firewall or proxy settings that might be affecting connectivity.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error. You can search the SAP Support Portal for notes related to /IWFND/CM_CONSUMER103.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Logs and Traces: Utilize transaction codes like IWFND/ERROR_LOG to view error logs related to OData services.
  
  If the issue persists after trying the above solutions, it may be necessary to contact your system administrator or SAP support for further assistance.