How To Fix /IWFND/CM_CONSUMER011 - Processing of request failed temporarily

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_CONSUMER -

• Message number: 011

• Message text: Processing of request failed temporarily

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_CONSUMER011 - Processing of request failed temporarily ?

  The SAP error message /IWFND/CM_CONSUMER011 Processing of request failed temporarily typically occurs in the context of SAP Gateway and OData services. This error indicates that the request could not be processed due to a temporary issue, which could be related to various factors such as system performance, configuration issues, or backend service problems.
  Causes:
  
  Backend System Issues: The backend system (like an SAP ERP or S/4HANA system) may be experiencing performance issues or may be down temporarily.
  Network Issues: There could be network connectivity problems between the SAP Gateway and the backend system.
  Service Configuration: The OData service may not be properly configured or activated in the SAP Gateway.
  Resource Limitations: The system may be running out of resources (e.g., memory, CPU) to handle the request.
  Timeouts: The request may be timing out due to long processing times in the backend.
  Authorization Issues: The user may not have the necessary authorizations to access the requested data.
  
  Solutions:
  
  Check Backend System: Ensure that the backend system is up and running. Check for any performance issues or downtime.
  Network Connectivity: Verify that there are no network issues between the SAP Gateway and the backend system. You can use tools like ping or traceroute to diagnose connectivity.
  Service Activation: Ensure that the OData service is activated in the SAP Gateway. You can check this in the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Monitor System Resources: Check the system resources on both the SAP Gateway and the backend system. Use transaction codes like SM50 or SM66 to monitor active processes and resource usage.
  Increase Timeout Settings: If the request is timing out, consider increasing the timeout settings in the SAP Gateway or backend system.
  Check Authorizations: Ensure that the user making the request has the necessary authorizations to access the OData service and the underlying data.
  Review Logs: Check the SAP Gateway logs (transaction code /IWFND/ERROR_LOG) for more detailed error messages that can provide insights into the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review the official SAP documentation for OData services and SAP Gateway for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.