How To Fix /IWFND/CM_CNP043 - No users were found in Device Manager for consumer ID '&1'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IWFND/CM_CNP -

  • Message number: 043

  • Message text: No users were found in Device Manager for consumer ID '&1'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /IWFND/CM_CNP043 - No users were found in Device Manager for consumer ID '&1' ?

    The SAP error message /IWFND/CM_CNP043 No users were found in Device Manager for consumer ID '&1' typically occurs in the context of SAP Gateway and OData services. This error indicates that the system could not find any users associated with the specified consumer ID in the Device Manager.

    Cause:

    1. Missing User Configuration: The consumer ID specified in the error message does not have any associated users in the Device Manager.
    2. Incorrect Consumer ID: The consumer ID being referenced may be incorrect or not properly configured.
    3. Authorization Issues: There may be authorization issues preventing the system from retrieving user information.
    4. Device Manager Not Configured: The Device Manager may not be properly set up or configured in the SAP system.

    Solution:

    1. Check Consumer ID: Verify that the consumer ID specified in the error message is correct and exists in the system.
    2. Configure Users in Device Manager:
      • Go to the Device Manager configuration in your SAP system.
      • Ensure that users are properly assigned to the consumer ID in question.
    3. Authorization Check: Ensure that the user executing the request has the necessary authorizations to access the Device Manager and the associated consumer ID.
    4. Review Device Manager Settings: Check the configuration settings of the Device Manager to ensure it is set up correctly.
    5. Check Logs: Review the application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
    6. Restart Services: Sometimes, restarting the relevant services or the entire SAP Gateway can resolve transient issues.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Refer to the official SAP documentation for the SAP Gateway and Device Manager for detailed configuration and troubleshooting guidelines.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be beneficial to engage with SAP support for further assistance.

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