How To Fix /IWFND/CM_CNP016 - Document publisher cleanup failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_CNP -

• Message number: 016

• Message text: Document publisher cleanup failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_CNP016 - Document publisher cleanup failed ?

  The SAP error message /IWFND/CM_CNP016 Document publisher cleanup failed typically occurs in the context of the SAP Gateway and is related to the cleanup process of the document publisher. This error can arise due to various reasons, including issues with the underlying database, configuration problems, or inconsistencies in the system.
  Causes:
  
  Database Issues: There may be problems with the database that prevent the cleanup process from executing successfully.
  Configuration Errors: Incorrect configuration settings in the SAP Gateway or document publisher settings can lead to this error.
  Insufficient Authorizations: The user executing the cleanup may not have the necessary authorizations to perform the operation.
  Inconsistent Data: There may be inconsistencies or corruption in the data that the cleanup process is trying to handle.
  System Performance: High load or performance issues in the system can also lead to timeouts or failures during the cleanup process.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the failure.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any locks, deadlocks, or performance issues.
  Configuration Review: Verify the configuration settings for the document publisher and ensure they are set up correctly.
  User Authorizations: Ensure that the user executing the cleanup has the necessary authorizations to perform the operation.
  Data Consistency Check: Run consistency checks on the data related to the document publisher to identify and resolve any inconsistencies.
  System Performance Monitoring: Monitor system performance and resource usage to identify any bottlenecks that may be affecting the cleanup process.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review the official SAP documentation related to the SAP Gateway and document publisher for additional troubleshooting steps and best practices.
  Community Forums: Engage with the SAP community forums or user groups to see if others have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the /IWFND/CM_CNP016 Document publisher cleanup failed error in your SAP system.