How To Fix /IWFND/CM_CNP012 - Send error email process completed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_CNP -

• Message number: 012

• Message text: Send error email process completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_CNP012 - Send error email process completed ?

  The SAP error message /IWFND/CM_CNP012 Send error email process completed typically relates to issues in the SAP Gateway framework, particularly when there are problems with sending error notifications via email. This error can occur in various scenarios, such as when there are issues with the configuration of the email sending process or when there are problems with the underlying data.
  Causes:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) or SMTP settings.
  Missing or Incorrect Email Addresses: The email addresses configured for error notifications may be missing or incorrectly formatted.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server.
  Authorization Issues: The user or service account used to send emails may not have the necessary authorizations.
  Error in the Application Logic: There may be an underlying issue in the application logic that is causing the error to be triggered.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Go to transaction SCOT and ensure that the SMTP settings are correctly configured.
  Verify that the email server settings are correct and that the SAP system can connect to the email server.
  
  
  
  Verify Email Addresses:
  
  Check the configuration for the email recipients to ensure that the email addresses are valid and correctly formatted.
  
  
  
  Test Email Sending:
  
  Use transaction SOST to check the status of sent emails. You can also send a test email to verify that the email functionality is working.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to send emails. This may involve checking roles and profiles assigned to the user.
  
  
  
  Review Application Logs:
  
  Check the application logs (transaction SLG1) for any related error messages that might provide more context about the issue.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the relevant code to identify any logical errors that may be causing the email sending process to fail.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: SAPconnect Send Requests
  SLG1: Application Log
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to email sending in the SAP Gateway.
  Documentation: Review the official SAP documentation for the SAP Gateway and email configuration for more detailed guidance.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.