How To Fix /IWFND/CM_CNP003 - No information found in Device Manager for subscriber list

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_CNP -

• Message number: 003

• Message text: No information found in Device Manager for subscriber list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_CNP003 - No information found in Device Manager for subscriber list ?

  The SAP error message /IWFND/CM_CNP003 No information found in Device Manager for subscriber list typically occurs in the context of SAP Gateway and the Device Management service. This error indicates that the system is unable to find any information related to the subscriber list in the Device Manager.
  Causes:
  
  Missing Configuration: The Device Manager may not be properly configured, or the necessary settings for the subscriber list may be missing.
  No Active Subscriptions: There may be no active subscriptions for the device or user in question.
  Authorization Issues: The user or service account may not have the necessary permissions to access the Device Manager.
  System Issues: There could be underlying issues with the SAP Gateway or the Device Management service itself, such as connectivity problems or service downtime.
  Data Inconsistency: There may be inconsistencies in the data stored in the Device Manager, leading to the inability to retrieve the subscriber list.
  
  Solutions:
  
  Check Configuration: Verify that the Device Manager is correctly configured. Ensure that all necessary settings and parameters are in place.
  Review Subscriptions: Check if there are any active subscriptions for the device or user. If not, create the necessary subscriptions.
  Authorization Check: Ensure that the user or service account has the appropriate authorizations to access the Device Manager and the subscriber list.
  System Health Check: Perform a health check on the SAP Gateway and Device Management services. Look for any errors or issues in the system logs that may indicate a problem.
  Data Consistency Check: Investigate the data in the Device Manager for any inconsistencies. You may need to perform data cleanup or re-initialize the Device Manager if necessary.
  Consult Documentation: Refer to SAP documentation or notes related to the Device Manager and the specific error message for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Use transaction codes like /IWFND/MAINT_SERVICE to manage services and subscriptions.
  Logs and Traces: Review logs and traces in the SAP Gateway to gather more information about the error and its context.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.