How To Fix /IWBEP/MC_SB_SH_USR001 - Search help &1 is not supported or does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/MC_SB_SH_USR -

• Message number: 001

• Message text: Search help &1 is not supported or does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/MC_SB_SH_USR001 - Search help &1 is not supported or does not exist ?

  The SAP error message /IWBEP/MC_SB_SH_USR001 Search help &1 is not supported or does not exist typically occurs in the context of SAP Gateway or OData services when a search help (search assistance) that is being requested is either not defined or not supported in the current context.
  Causes:
  
  Non-existent Search Help: The search help specified in the error message does not exist in the system.
  Incorrect Configuration: The search help may not be properly configured or activated in the relevant data dictionary.
  Authorization Issues: The user may not have the necessary authorizations to access the search help.
  OData Service Issues: The OData service may not be correctly set up to utilize the specified search help.
  Versioning Issues: The search help may exist in a different version of the application or may not be compatible with the current version of the OData service.
  
  Solutions:
  
  
  Check Search Help Definition:
  
  Go to transaction SE11 (Data Dictionary) and check if the search help exists. If it does not exist, you may need to create it or correct the name being used in the OData service.
  
  
  
  Activate Search Help:
  
  If the search help exists but is not activated, you can activate it in the Data Dictionary.
  
  
  
  Review OData Service Configuration:
  
  Check the OData service configuration in transaction IWFND/MAINT_SERVICE to ensure that the service is correctly set up to use the search help.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the search help. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Debugging:
  
  If the issue persists, you may need to debug the OData service to see how the search help is being called and if there are any issues in the logic.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of the software you are using, as there may be known issues or patches available.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SE11: Data Dictionary
  IWFND/MAINT_SERVICE: OData Service Maintenance
  SU53: Authorization Check
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.