How To Fix /IWBEP/MC_SB_GEN_USR023 - Exception occurred in transport layer

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/MC_SB_GEN_USR -

• Message number: 023

• Message text: Exception occurred in transport layer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/MC_SB_GEN_USR023 - Exception occurred in transport layer ?

  The SAP error message /IWBEP/MC_SB_GEN_USR023 Exception occurred in transport layer typically indicates an issue related to the transport layer in the SAP Gateway or OData service. This error can occur due to various reasons, including configuration issues, network problems, or issues with the underlying data model.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the client or between different SAP systems.
  Authorization Issues: The user may not have the necessary authorizations to access the OData service or the underlying data.
  Service Configuration: The OData service may not be properly configured or activated in the SAP Gateway.
  Data Model Issues: There may be inconsistencies or errors in the data model that the OData service is trying to access.
  Transport Layer Problems: Issues with the transport layer itself, such as misconfigurations or bugs in the transport layer code.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection between the client and the SAP system.
  Verify Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the OData service.
  Activate/Check OData Service: Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE) and ensure that the OData service is activated and properly configured.
  Review Data Model: Check the underlying data model for any inconsistencies or errors. This may involve debugging the service or reviewing the data sources.
  Check Transport Layer Configuration: Review the transport layer settings and configurations. Ensure that they are correctly set up and that there are no known issues with the transport layer version you are using.
  Debugging: If the issue persists, consider debugging the OData service to identify the exact point of failure. This may involve using transaction codes like /IWFND/ERROR_LOG to check for detailed error logs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any known issues or patches that may resolve the problem.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for OData services and the SAP Gateway for best practices and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.