How To Fix /IWBEP/EPM_PRODUCT004 - No records found

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/EPM_PRODUCT -

• Message number: 004

• Message text: No records found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/EPM_PRODUCT004 - No records found ?

  The SAP error message /IWBEP/EPM_PRODUCT004 No records found typically occurs in the context of SAP Gateway or OData services when a request is made to retrieve data, but no records match the criteria specified in the request. This can happen for various reasons, and understanding the cause is essential for troubleshooting.
  Causes:
  
  No Data in the Database: The most straightforward reason is that there are no records in the database that meet the query criteria.
  Incorrect Query Parameters: The parameters or filters specified in the OData request may not match any existing records.
  Authorization Issues: The user making the request may not have the necessary authorizations to view the data.
  Service Configuration: The OData service may not be properly configured or may not be pointing to the correct data source.
  Data Model Issues: There may be issues with the underlying data model or the way the OData service is defined.
  Caching Issues: Sometimes, caching mechanisms can lead to stale data being presented, which may not reflect the current state of the database.
  
  Solutions:
  
  Check Data Availability: Verify that the data you are trying to access actually exists in the database. You can do this by running a direct SQL query or using transaction codes in SAP to check the relevant tables.
  Review Query Parameters: Ensure that the parameters you are using in your OData request are correct and match the expected values in the database.
  Check Authorizations: Make sure that the user has the necessary authorizations to access the data. You can check this in the user roles and authorizations settings.
  Service Configuration: Review the configuration of the OData service in the SAP Gateway. Ensure that it is correctly set up to access the intended data source.
  Debugging: Use transaction /IWFND/ERROR_LOG to check for any errors related to the OData service. You can also use transaction /IWFND/GW_CLIENT to test the OData service and see the raw responses.
  Clear Cache: If you suspect caching issues, you can clear the cache for the OData service using transaction /IWFND/MAINT_SERVICE and then re-register the service.
  Check Data Model: If you have access to the backend development, check the data model and ensure that the entity sets and associations are correctly defined.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the specific error message or the OData service you are using.
  Documentation: Review the documentation for the specific OData service to understand its expected behavior and data requirements.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.