How To Fix /IWBEP/CM_V4_GWS014 - Sales Order Line Item with key '&1','&2' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_V4_GWS -

• Message number: 014

• Message text: Sales Order Line Item with key '&1','&2' does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_V4_GWS014 - Sales Order Line Item with key '&1','&2' does not exist ?

  The SAP error message /IWBEP/CM_V4_GWS014 indicates that a specific sales order line item does not exist in the system. This error typically occurs in the context of OData services when trying to access or manipulate sales order data.
  Cause:
  
  Non-Existent Sales Order or Line Item: The sales order number (&1) or line item number (&2) you are trying to access does not exist in the database.
  Incorrect Key Values: The key values provided in the request may be incorrect or malformed.
  Authorization Issues: The user may not have the necessary authorizations to view the sales order or line item.
  Data Deletion: The sales order or line item may have been deleted or archived.
  Service Configuration: The OData service may not be properly configured to expose the sales order data.
  
  Solution:
  
  Verify Sales Order and Line Item: Check the sales order number and line item number in the SAP system to ensure they exist. You can do this by using transaction codes like VA03 (Display Sales Order).
  Check Key Values: Ensure that the key values being sent in the request are correct and formatted properly.
  User Authorizations: Verify that the user has the necessary authorizations to access the sales order data.
  Data Integrity: If the sales order or line item was recently deleted, check if it can be restored or if there are any related documents that need to be addressed.
  Service Configuration: Review the OData service configuration in the SAP Gateway to ensure that it is set up correctly to handle requests for sales order data.
  Debugging: If you have access, you can debug the OData service to see where the error is occurring and gather more information about the request being processed.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  OData Service Documentation: Review the documentation for the OData service you are using to understand the expected input and output formats.
  Transaction Logs: Look at the transaction logs or error logs in the SAP system to gather more context about the error.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.