How To Fix /IWBEP/CM_V4_GWS011 - Product with key '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_V4_GWS -

• Message number: 011

• Message text: Product with key '&1' does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_V4_GWS011 - Product with key '&1' does not exist ?

  The SAP error message /IWBEP/CM_V4_GWS011 Product with key '&1' does not exist typically occurs in the context of SAP Gateway or OData services when a request is made for a product that cannot be found in the system. This error is often related to the following causes:
  Causes:
  
  Invalid Product Key: The key provided in the request does not correspond to any existing product in the database.
  Data Synchronization Issues: The product may have been deleted or not yet created in the system, leading to a mismatch.
  Authorization Issues: The user making the request may not have the necessary permissions to access the product data.
  Service Configuration: The OData service may not be properly configured to expose the product entity.
  Caching Issues: Sometimes, caching mechanisms can lead to stale data being referenced.
  
  Solutions:
  
  Verify Product Key: Check the product key being used in the request. Ensure that it is correct and corresponds to an existing product in the system.
  Check Product Existence: Use transaction codes like MM03 (Display Material) or SE16N (Data Browser) to verify if the product exists in the relevant tables (e.g., MARA for general material data).
  Review Authorizations: Ensure that the user has the necessary authorizations to access the product data. This can be checked in the user roles and authorizations.
  Service Configuration: Review the OData service configuration in the SAP Gateway. Ensure that the service is activated and that the product entity is included in the service definition.
  Clear Cache: If caching is suspected, clear the cache for the OData service. This can often be done through transaction /IWFND/MAINT_SERVICE or by using the relevant cache clearing transactions.
  Check Backend System: If the OData service is connected to a backend system, ensure that the backend is functioning correctly and that the product data is available there.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE11 (Data Dictionary), and SE37 (Function Module) for debugging.
  OData Service Testing: Use tools like Postman or the SAP Gateway Client (transaction /IWFND/GW_CLIENT) to test the OData service and see the raw responses.
  Logs and Traces: Check the application logs (transaction SLG1) and the Gateway error logs (transaction /IWFND/ERROR_LOG) for more detailed error messages that can provide additional context.
  
  By following these steps, you should be able to identify the root cause of the error and implement the appropriate solution.