How To Fix /IWBEP/CM_MGW_URM001 - User Request information verification failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_MGW_URM -

• Message number: 001

• Message text: User Request information verification failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_MGW_URM001 - User Request information verification failed ?

  The SAP error message /IWBEP/CM_MGW_URM001 User Request information verification failed typically occurs in the context of SAP Gateway and OData services. This error indicates that there is an issue with the user request, often related to the validation of the request parameters or the user’s authorization.
  Causes:
  
  Invalid Request Parameters: The request sent to the OData service may contain invalid or missing parameters.
  Authorization Issues: The user may not have the necessary authorizations to access the requested resource or perform the requested action.
  Service Configuration: The OData service may not be properly configured or activated in the SAP Gateway.
  Data Model Issues: There may be inconsistencies or issues in the underlying data model that the OData service is trying to access.
  Session Issues: The user session may have expired or there may be issues with the user’s authentication.
  
  Solutions:
  
  Check Request Parameters: Review the request being sent to the OData service. Ensure that all required parameters are included and that they are valid.
  Verify User Authorizations: Check the user’s roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to access the OData service.
  Service Activation: Ensure that the OData service is activated in the SAP Gateway. You can check this in the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Debugging: Use transaction code /IWFND/ERROR_LOG to check for detailed error logs related to the OData service. This can provide more context on what went wrong.
  Check Data Model: If the issue is related to the data model, review the underlying data structures and ensure that they are correctly defined and populated.
  Session Management: If the user session is suspected to be the issue, try logging out and logging back in, or refreshing the session.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search for the error message or related keywords in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for OData services and SAP Gateway for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or development team for further investigation.