How To Fix /IWBEP/CM_MGW_UM078 - Enter a new password

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_MGW_UM -

• Message number: 078

• Message text: Enter a new password

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_MGW_UM078 - Enter a new password ?

  The SAP error message /IWBEP/CM_MGW_UM078 Enter a new password typically occurs in the context of SAP Gateway or OData services when there is an issue related to user authentication, particularly when the system requires a password change.
  Cause:
  
  Password Expiration: The user's password has expired, and the system is prompting for a new password.
  Password Policy: The system may have a password policy that requires users to change their passwords periodically.
  User Account Lock: The user account may be locked due to multiple failed login attempts, and the system may require a password reset.
  Configuration Issues: There may be issues with the configuration of the user authentication settings in the SAP system.
  
  Solution:
  
  
  Change Password: The user should follow the prompt to enter a new password. This can typically be done through the SAP GUI or the relevant user management interface.
  
  In the SAP GUI, navigate to SU01 (User Maintenance), enter the username, and then change the password.
  If using a web interface, follow the instructions provided to reset the password.
  
  
  
  Check Password Policy: Ensure that the new password complies with the organization's password policy (length, complexity, etc.).
  
  
  Unlock Account: If the account is locked, an administrator may need to unlock it using transaction SU01 or SU10 (mass user maintenance).
  
  
  Contact Administrator: If the user is unable to change the password or if there are further issues, it may be necessary to contact the SAP system administrator for assistance.
  
  
  Review System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Management: Familiarize yourself with user management transactions in SAP, such as SU01, SU10, and PFCG (Role Maintenance).
  Security Settings: Review the security settings in the SAP system to ensure they are configured correctly for user authentication and password management.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support or consult with a technical expert familiar with SAP security and user management.