How To Fix /IWBEP/CM_MGW_SUB014 - Subscription create failed as user '&1' does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_MGW_SUB -

• Message number: 014

• Message text: Subscription create failed as user '&1' does not exist in the system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_MGW_SUB014 - Subscription create failed as user '&1' does not exist in the system ?

  The SAP error message /IWBEP/CM_MGW_SUB014 indicates that there is an issue with creating a subscription in the SAP Gateway system because the specified user does not exist in the system. This error typically occurs in the context of OData services and subscriptions, where a user is required to be present in the system to perform certain actions.
  Cause:
  
  Non-Existent User: The user specified in the error message (&1) does not exist in the SAP system. This could be due to a typo in the username or the user not being created in the system.
  User Deactivation: The user might exist but could be deactivated or locked, preventing any operations from being performed.
  Authorization Issues: The user may not have the necessary authorizations to create subscriptions, even if they exist in the system.
  
  Solution:
  
  
  Verify User Existence:
  
  Check if the user exists in the SAP system by using transaction code SU01 (User Maintenance).
  If the user does not exist, create the user with the necessary details.
  
  
  
  Check User Status:
  
  If the user exists, ensure that the user is not locked or deactivated. You can check this in the SU01 transaction.
  If the user is locked, unlock the user.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to create subscriptions. This may involve assigning the appropriate roles or profiles that include the required permissions.
  
  
  
  Check for Typographical Errors:
  
  Ensure that there are no typographical errors in the username being used in the subscription creation process.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or information that might provide more context about the failure.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to the specific OData service and subscription management to ensure that all prerequisites are met.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  OData Services: Familiarize yourself with the configuration and management of OData services in SAP Gateway, as this can help in understanding the context of the error.
  
  By following these steps, you should be able to resolve the error and successfully create the subscription in the SAP system.