How To Fix /IWBEP/CM_MGW_RT005 - Cached request on hub system inconsistent; Cache refresh triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_MGW_RT -

• Message number: 005

• Message text: Cached request on hub system inconsistent; Cache refresh triggered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_MGW_RT005 - Cached request on hub system inconsistent; Cache refresh triggered ?

  The SAP error message /IWBEP/CM_MGW_RT005 Cached request on hub system inconsistent; Cache refresh triggered typically occurs in the context of SAP Gateway and OData services. This error indicates that there is an inconsistency in the cached data on the hub system, which can lead to issues when trying to access or manipulate data through OData services.
  Cause:
  
  Data Inconsistency: The cached data in the hub system may not match the data in the backend system. This can happen if there are changes in the backend data that are not reflected in the cache.
  Cache Expiration: The cache may have expired, and the system is attempting to refresh it but encounters inconsistencies.
  Configuration Issues: There may be configuration issues in the OData service or the Gateway settings that lead to cache inconsistencies.
  Network Issues: Temporary network issues between the hub and backend systems can also lead to inconsistencies.
  
  Solution:
  
  Cache Refresh: The error message indicates that a cache refresh has been triggered. Monitor the system to see if the refresh resolves the inconsistency. If not, you may need to manually clear the cache.
  
  You can clear the cache using transaction code /IWFND/CACHE in the SAP GUI.
  
  
  Check Backend Data: Ensure that the data in the backend system is consistent and correct. If there are discrepancies, resolve them.
  Review OData Service Configuration: Check the configuration of the OData service in the SAP Gateway. Ensure that the service is properly configured and that there are no errors in the service definition.
  Monitor Logs: Check the SAP Gateway logs for any additional error messages or warnings that may provide more context about the inconsistency.
  
  Use transaction code /IWFND/ERROR_LOG to view error logs.
  
  
  Network Stability: Ensure that there are no network issues between the hub and backend systems that could be causing data inconsistencies.
  Update SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message. Applying the latest patches or updates may resolve the issue.
  
  Related Information:
  
  SAP Gateway: Understand the architecture of SAP Gateway and how it interacts with backend systems.
  OData Services: Familiarize yourself with OData services and how they are consumed in SAP applications.
  Caching Mechanism: Learn about the caching mechanism used in SAP Gateway and how it can be managed.
  SAP Community: Engage with the SAP Community for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.