How To Fix /IWBEP/CM_MGW_RT001 - Not supported - Routing information needed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IWBEP/CM_MGW_RT -

  • Message number: 001

  • Message text: Not supported - Routing information needed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /IWBEP/CM_MGW_RT001 - Not supported - Routing information needed ?

    The SAP error message /IWBEP/CM_MGW_RT001 Not supported - Routing information needed typically occurs in the context of SAP Gateway and OData services. This error indicates that the system is unable to determine the routing information necessary to process the request. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Missing Routing Information: The request does not contain the necessary routing information, such as the service name or entity set.
    2. Incorrect Service Configuration: The OData service may not be properly configured in the SAP Gateway.
    3. Service Activation: The OData service might not be activated in the SAP Gateway.
    4. Authorization Issues: The user may not have the necessary authorizations to access the service.
    5. Incorrect URL: The URL used to access the OData service may be incorrect or malformed.

    Solutions:

    1. Check the Request URL: Ensure that the URL used to access the OData service is correct and includes the necessary routing information.
    2. Activate the OData Service:
      • Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
      • Check if the service is listed and activated. If not, activate it.
    3. Review Service Configuration:
      • Ensure that the service is properly configured in the SAP Gateway.
      • Check the service definition and ensure that the entity sets are correctly defined.
    4. Check Authorizations:
      • Verify that the user has the necessary authorizations to access the OData service.
      • Use transaction code SU53 to check for authorization issues after the error occurs.
    5. Debugging:
      • If you have access, you can debug the OData service to see where the routing information is failing.
      • Check the logs in transaction SLG1 for any additional error messages that might provide more context.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • OData Documentation: Review the SAP OData documentation for best practices on service configuration and routing.
    • Community Forums: Consider searching or posting in SAP Community forums for insights from other users who may have encountered the same issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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