How To Fix /IWBEP/CM_MGW_GENER042 - Service details could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_MGW_GENER -

• Message number: 042

• Message text: Service details could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_MGW_GENER042 - Service details could not be retrieved ?

  The SAP error message /IWBEP/CM_MGW_GENER042 indicates that the service details for an OData service could not be retrieved. This error typically occurs in the context of SAP Gateway and OData services when there is an issue with the service registration or configuration.
  Causes:
  
  Service Not Registered: The OData service may not be properly registered in the SAP Gateway.
  Service Activation: The service might be inactive or not activated in the SAP Gateway.
  Authorization Issues: The user may not have the necessary authorizations to access the service.
  Technical Issues: There could be underlying technical issues, such as problems with the backend system or network issues.
  Incorrect Service URL: The URL used to access the service might be incorrect or malformed.
  Missing Metadata: The metadata for the service might be missing or not properly defined.
  
  Solutions:
  
  
  Check Service Registration:
  
  Go to the SAP Gateway Service Builder (transaction code SEGW) and ensure that the service is registered.
  Use transaction code /IWFND/MAINT_SERVICE to check if the service is listed and properly registered.
  
  
  
  Activate the Service:
  
  If the service is not activated, activate it using the same transaction /IWFND/MAINT_SERVICE.
  Ensure that the service is assigned to the appropriate system alias.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the OData service.
  Check the roles assigned to the user and ensure they include access to the relevant OData services.
  
  
  
  Review Service URL:
  
  Double-check the URL being used to access the service. Ensure it is correctly formatted and points to the right service.
  
  
  
  Check Backend System:
  
  Ensure that the backend system is up and running and that there are no connectivity issues between the SAP Gateway and the backend.
  
  
  
  Review Metadata:
  
  Check if the metadata for the service is correctly defined. You can access the metadata by appending $metadata to the service URL.
  
  
  
  Check Logs:
  
  Review the SAP Gateway logs for any additional error messages or details that could provide more context about the issue. Use transaction /IWFND/ERROR_LOG to view error logs.
  
  
  
  Rebuild the Service:
  
  If all else fails, consider rebuilding the service in the Service Builder and re-registering it.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for OData services and SAP Gateway for more detailed troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the /IWBEP/CM_MGW_GENER042 error message.