How To Fix /IWBEP/CM_MGW_BOP_RT013 - RFC call was not successful because of communication failure '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_MGW_BOP_RT -

• Message number: 013

• Message text: RFC call was not successful because of communication failure '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_MGW_BOP_RT013 - RFC call was not successful because of communication failure '&1' ?

  The SAP error message /IWBEP/CM_MGW_BOP_RT013 indicates that there was a communication failure during an RFC (Remote Function Call) operation. This error typically occurs in the context of SAP Gateway services, particularly when trying to access backend systems or services.
  Cause:
  The error can be caused by several factors, including:
  
  Network Issues: There may be network connectivity problems between the SAP Gateway and the backend system.
  RFC Destination Configuration: The RFC destination may not be configured correctly, or it may be pointing to an incorrect or inactive backend system.
  Authorization Issues: The user credentials used for the RFC call may not have the necessary authorizations to access the backend system.
  Backend System Down: The backend system may be down or not reachable due to maintenance or other issues.
  Timeouts: The request may be timing out due to long processing times or network latency.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the systems.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP Gateway can reach the backend system. You can use tools like ping or telnet to test connectivity.
  
  
  
  Verify RFC Destination:
  
  Go to transaction SM59 in the SAP GUI and check the configuration of the RFC destination. Ensure that it is correctly set up and that the connection test is successful.
  
  
  
  Check User Authorizations:
  
  Verify that the user credentials used for the RFC call have the necessary authorizations to access the backend system.
  
  
  
  Check Backend System Status:
  
  Ensure that the backend system is up and running. You can check the system logs or contact the system administrator.
  
  
  
  Review Timeout Settings:
  
  If the request is timing out, consider increasing the timeout settings in the RFC destination configuration.
  
  
  
  Firewall and Security Settings:
  
  Check if there are any firewall rules or security settings that might be blocking the communication between the SAP Gateway and the backend system.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: RFC Destination Configuration
  SICF: Check and manage HTTP services
  SLG1: Application Log for troubleshooting
  
  
  
  SAP Notes: Search for SAP Notes related to the error message or RFC communication issues in the SAP Support Portal.
  
  
  Logs: Check the system logs (SM21) and the application logs (SLG1) for more detailed error messages that might provide additional context.
  
  
  By following these steps, you should be able to identify and resolve the communication failure indicated by the error message /IWBEP/CM_MGW_BOP_RT013.