How To Fix /IWBEP/CM_MGW_BOP_DT025 - Could not retrieve release information from RFC destination &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_MGW_BOP_DT -

• Message number: 025

• Message text: Could not retrieve release information from RFC destination &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_MGW_BOP_DT025 - Could not retrieve release information from RFC destination &1 ?

  The SAP error message /IWBEP/CM_MGW_BOP_DT025 indicates that the system could not retrieve release information from the specified RFC (Remote Function Call) destination. This error typically occurs in the context of SAP Gateway or OData services when there is an issue with the connection to the backend system.
  Causes:
  
  RFC Destination Configuration: The RFC destination specified in the error message may not be correctly configured or may not exist.
  Network Issues: There could be network connectivity issues between the SAP Gateway system and the backend system.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations to access the backend system.
  Backend System Down: The backend system might be down or not reachable at the moment.
  Incorrect Parameters: The parameters used in the RFC destination might be incorrect or incomplete.
  
  Solutions:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination mentioned in the error message.
  Test the connection to ensure it is working properly. If it fails, check the configuration settings.
  
  
  
  Review Network Connectivity:
  
  Ensure that there are no network issues preventing the SAP Gateway from reaching the backend system.
  You can use tools like ping or telnet to check connectivity.
  
  
  
  Verify User Authorizations:
  
  Check the user credentials used for the RFC connection.
  Ensure that the user has the necessary authorizations to access the backend system.
  
  
  
  Check Backend System Status:
  
  Verify that the backend system is up and running.
  Check for any maintenance activities or downtimes that might affect connectivity.
  
  
  
  Review Parameters:
  
  Ensure that all parameters in the RFC destination are correctly set, including the target host, system number, client, and user credentials.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: To manage and test RFC destinations.
  SICF: To check and manage the ICF services.
  SLG1: To view application logs for more detailed error messages.
  
  
  
  SAP Gateway: Ensure that the SAP Gateway is properly configured and that the OData services are activated.
  
  
  Logs and Traces: Check the system logs and traces for any additional error messages that might provide more context about the issue.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /IWBEP/CM_MGW_BOP_DT025.