How To Fix /IWBEP/CM_LOGGING005 - Message '&1' '&2' of agent '&3' could not be logged in CCMS

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_LOGGING -

• Message number: 005

• Message text: Message '&1' '&2' of agent '&3' could not be logged in CCMS

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_LOGGING005 - Message '&1' '&2' of agent '&3' could not be logged in CCMS ?

  The SAP error message /IWBEP/CM_LOGGING005 indicates that a specific message from an agent could not be logged in the CCMS (Computing Center Management System). This error typically arises in the context of SAP Gateway or OData services, where logging and monitoring are essential for tracking the performance and issues of services.
  Cause:
  The error can be caused by several factors, including:
  
  Configuration Issues: The logging configuration for the agent may not be set up correctly.
  Authorization Problems: The user or service account may not have the necessary permissions to log messages in CCMS.
  System Performance: High load on the system may prevent logging from occurring.
  Technical Issues: There may be underlying technical issues with the CCMS or the logging framework itself.
  Network Issues: If the logging is supposed to be sent to a remote system, network issues could prevent this from happening.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for the logging agent in the SAP system. Ensure that all necessary parameters are correctly set.
  
  
  
  Review Authorizations:
  
  Check the authorizations for the user or service account that is attempting to log the message. Ensure that it has the necessary permissions to write logs to CCMS.
  
  
  
  Monitor System Performance:
  
  Check the system performance and load. If the system is under heavy load, consider optimizing performance or scheduling logging during off-peak hours.
  
  
  
  Check CCMS Status:
  
  Ensure that the CCMS is functioning correctly. You can check the CCMS configuration and logs for any errors or warnings that might indicate a problem.
  
  
  
  Review Logs:
  
  Look at the application logs (transaction SLG1) for any related messages that might provide more context about the issue.
  
  
  
  Network Connectivity:
  
  If the logging involves remote systems, check the network connectivity and ensure that there are no firewalls or other issues blocking communication.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like SM21 (System Log), SLG1 (Application Log), and RZ20 (CCMS Monitoring) to gather more information about the system's status and logs.
  Documentation: Review the SAP Gateway and OData documentation for more details on logging and monitoring practices.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the error message /IWBEP/CM_LOGGING005.