How To Fix /IWBEP/CM_EQ004 - Getting Value help for easy query-'&1' has started in '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_EQ -

• Message number: 004

• Message text: Getting Value help for easy query-'&1' has started in '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_EQ004 - Getting Value help for easy query-'&1' has started in '&2' ?

  The SAP error message /IWBEP/CM_EQ004 typically occurs in the context of SAP Gateway and OData services, particularly when dealing with value help in Easy Query scenarios. This error indicates that there is an issue with retrieving value help for a specific query.
  Cause:
  The error message /IWBEP/CM_EQ004 can be caused by several factors, including:
  
  Configuration Issues: The Easy Query might not be properly configured, or the value help settings may not be correctly defined in the backend system.
  Authorization Problems: The user may not have the necessary authorizations to access the data or the specific OData service.
  Service Activation: The OData service might not be activated in the SAP Gateway system.
  Data Issues: There may be issues with the underlying data model or the data itself, such as missing entries or incorrect data types.
  Performance Issues: If the query is too complex or the underlying database is slow, it may lead to timeouts or failures in fetching the value help.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the Easy Query is correctly configured in the backend. Verify the settings for value help in the Easy Query configuration.
  Check the OData service configuration in transaction /IWFND/MAINT_SERVICE to ensure it is properly set up.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the OData service and the underlying data. You can use transaction SU53 to check for authorization issues after the error occurs.
  
  
  
  Service Activation:
  
  Ensure that the OData service is activated. You can do this in transaction /IWFND/MAINT_SERVICE by checking the status of the service.
  
  
  
  Data Validation:
  
  Check the underlying data model for any inconsistencies or missing data that might be causing the issue. Ensure that the data types match the expected formats.
  
  
  
  Performance Monitoring:
  
  Monitor the performance of the database and the query execution. If the query is complex, consider optimizing it or simplifying the data retrieval process.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the OData service to identify where the failure occurs. You can use transaction SE80 or SE37 to analyze the function modules or methods involved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Gateway and OData documentation for best practices in configuring Easy Queries and value help.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the /IWBEP/CM_EQ004 error message in your SAP system.