How To Fix /IWBEP/CM_CP300 - Failed to get CSRF token

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CM_CP -

• Message number: 300

• Message text: Failed to get CSRF token

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CM_CP300 - Failed to get CSRF token ?

  The SAP error message /IWBEP/CM_CP300 Failed to get CSRF token typically occurs in the context of SAP Gateway services when there is an issue with obtaining a CSRF (Cross-Site Request Forgery) token. This token is essential for ensuring secure communication between the client and the server, especially in OData services.
  Causes:
  
  Session Issues: The user session may have expired or is not properly established.
  Authorization Problems: The user may not have the necessary authorizations to access the service.
  Service Configuration: The OData service may not be correctly configured or activated in the SAP Gateway.
  Network Issues: There may be network-related issues preventing the client from reaching the server.
  Incorrect URL: The URL used to access the OData service may be incorrect or malformed.
  Browser Cache: Sometimes, cached data in the browser can lead to issues with token retrieval.
  
  Solutions:
  
  Check User Session: Ensure that the user is logged in and that the session is active. If necessary, log out and log back in.
  Verify Authorizations: Check the user’s authorizations to ensure they have access to the required OData service.
  Service Activation: Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE) and ensure that the service is activated and properly configured.
  Check Network Connectivity: Ensure that there are no network issues preventing access to the SAP system.
  Correct URL: Double-check the URL being used to access the OData service to ensure it is correct.
  Clear Browser Cache: Clear the browser cache or try accessing the service in a different browser or in incognito mode.
  Check SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide patches.
  
  Related Information:
  
  CSRF Token: The CSRF token is a security measure used to prevent unauthorized commands from being transmitted from a user that the web application trusts.
  OData Services: These services are used to expose data from SAP systems in a standardized way, allowing for easy integration with other applications.
  SAP Gateway: This is a technology that allows developers to create OData services and expose SAP data to external applications.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.