How To Fix /IWBEP/CM_ANALYTICS069 - Internal error occurred, check log.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IWBEP/CM_ANALYTICS -

  • Message number: 069

  • Message text: Internal error occurred, check log.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /IWBEP/CM_ANALYTICS069 - Internal error occurred, check log. ?

    The SAP error message /IWBEP/CM_ANALYTICS069 Internal error occurred, check log typically indicates that there is an internal issue within the SAP Gateway or the OData service that is being used. This error can arise from various underlying causes, and resolving it often requires checking logs and performing some troubleshooting steps.

    Possible Causes:

    1. Configuration Issues: There may be misconfigurations in the OData service or the underlying data model.
    2. Data Issues: The data being processed may have inconsistencies or errors that prevent the service from executing correctly.
    3. Authorization Problems: The user may not have the necessary authorizations to access the data or execute the service.
    4. System Performance: High load on the system or performance issues can lead to internal errors.
    5. Code Errors: If there are custom implementations or enhancements, there may be bugs in the code.

    Solutions:

    1. Check Logs:

      • Use transaction code SLG1 to check the application logs for more detailed error messages. Look for logs related to the OData service or the specific error code.
      • Check the Gateway error logs using transaction /IWFND/ERROR_LOG to find more information about the internal error.
    2. Review OData Service:

      • Ensure that the OData service is properly activated and configured. You can check this in transaction IWFND/MAINT_SERVICE.
      • Test the OData service using the Service Catalog or the Gateway Client (/IWFND/GW_CLIENT) to see if it works as expected.
    3. Data Validation:

      • Validate the data being processed by the OData service. Check for any inconsistencies or errors in the underlying database tables.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the OData service and the underlying data.
    5. Performance Monitoring:

      • Monitor system performance and check for any bottlenecks. Use transaction ST22 to check for dumps that may provide more insight into the issue.
    6. Debugging:

      • If you have access to the ABAP code, you can debug the OData service to identify where the error is occurring.
    7. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.

    Related Information:

    • SAP Gateway: The SAP Gateway is responsible for enabling the connection between SAP systems and external applications via OData services.
    • OData Services: These services are used to expose business data and processes in a standardized way, allowing for integration with various applications.
    • Transaction Codes:
      • SLG1: Application Log
      • /IWFND/ERROR_LOG: Gateway Error Log
      • IWFND/MAINT_SERVICE: Service Maintenance
      • /IWFND/GW_CLIENT: Gateway Client for testing OData services

    If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.

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