How To Fix /IWBEP/CLST_SERVICES009 - No help values found

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/CLST_SERVICES -

• Message number: 009

• Message text: No help values found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/CLST_SERVICES009 - No help values found ?

  The SAP error message /IWBEP/CLST_SERVICES009 No help values found typically occurs in the context of SAP Gateway or OData services when the system is unable to retrieve help values for a particular field or entity. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Missing Help Values: The most common cause is that the help values (e.g., value help for dropdowns) are not defined for the field in question.
  Incorrect Configuration: The OData service might not be properly configured to fetch the help values.
  Authorization Issues: The user might not have the necessary authorizations to access the help values.
  Data Model Issues: There could be issues in the underlying data model or the way the OData service is defined.
  Service Activation: The OData service might not be activated or properly registered in the SAP Gateway.
  
  Solutions:
  
  
  Check Help Values Configuration:
  
  Ensure that the help values are defined for the field in the relevant data model or entity.
  You can check this in the backend by looking at the data element or domain associated with the field.
  
  
  
  Review OData Service Configuration:
  
  Go to the SAP Gateway Service Builder (transaction code SEGW) and check the service definition.
  Ensure that the entity set is correctly configured to provide help values.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the help values. This can be done by checking the roles assigned to the user.
  
  
  
  Debugging:
  
  Use transaction IWFND/ERROR_LOG to check for any additional error messages or logs that might provide more context on the issue.
  You can also use transaction SE80 to debug the OData service and see where it fails to fetch the help values.
  
  
  
  Service Activation:
  
  Ensure that the OData service is activated in the SAP Gateway. You can do this using transaction IWFND/MAINT_SERVICE.
  Check if the service is listed and activated. If not, activate it.
  
  
  
  Check Backend Data:
  
  Ensure that the backend data source (like a database table or view) has the necessary data that should be returned as help values.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Documentation: Review the SAP Gateway and OData documentation for best practices on defining and using help values.
  Community Forums: Consider searching or posting in SAP Community forums for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.