How To Fix IW856 - Order type &1 can only be used for refurbishment

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 856

• Message text: Order type &1 can only be used for refurbishment

What causes this issue?

You selected an order type which is reserved for refurbishment orders.
If you tried to create a sub-order (IW36), note that this function is
not implemented for refurbishment orders.

System Response

The system automatically branches to the transaction "Create
Refurbishment Order" (IW81).

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW856 - Order type &1 can only be used for refurbishment ?

  The SAP error message IW856 indicates that the order type specified (represented by &1) is restricted to refurbishment processes. This means that the order type you are trying to use is not applicable for the operation you are attempting to perform, such as creating or processing a maintenance order, production order, or any other type of order that is not related to refurbishment.
  Cause:
  
  Incorrect Order Type: The order type you are using is specifically configured for refurbishment activities, and you are trying to use it for a different purpose.
  Configuration Settings: The order type may have been set up in the system to only allow refurbishment-related activities, which restricts its use for other types of orders.
  User Error: The user may have selected the wrong order type inadvertently.
  
  Solution:
  
  Check Order Type: Verify that you are using the correct order type for the intended operation. If you are not performing refurbishment, select an appropriate order type that matches your requirements.
  Review Configuration: If you believe the order type should be usable for other purposes, consult with your SAP configuration team to review the settings for the order type in transaction code OPL8 (Order Type Configuration). They can adjust the configuration if necessary.
  Training and Documentation: Ensure that users are trained on the correct order types to use for different processes. Providing documentation can help prevent future errors.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to understand how to work with orders in SAP.
  Order Type Configuration: Understanding how to configure order types in SAP can help in troubleshooting similar issues in the future.
  SAP Help Documentation: Refer to the official SAP Help Portal for detailed information on order types and their configurations.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.