How To Fix IW838 - For the sales office, maintain all data for the sales area


IW838 - Overview

  • Message type: E = Error

  • Message class: IW - Order Processing

  • Message number: 838

  • Message text: For the sales office, maintain all data for the sales area

  • Show details Hide details
  • What causes this issue?

    You have entered a <DS:GLOS.sales_office>sales office</> but not all of
    the values which are required for the <DS:GLOS.sales_area>sales
    area</>.

    System Response

    INCLUDE KEINE-VERARBEITUNG OBJECT DOKU ID TX LANGUAGE EN

    How to fix this error?

    Enter also all the required values for the sales area:
    <DS:GLOS.sales_organization>Sales organization</>
    <DS:GLOS.distribution_channel>Distribution channel</>
    <DS:GLOS.division>Division</>

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IW838 - For the sales office, maintain all data for the sales area ?
    The SAP error message IW838 indicates that there is missing or incomplete data for the sales office in the context of a specific sales area. This error typically arises when trying to create or modify a maintenance order or related documents in SAP, and it indicates that the system requires certain data to be maintained for the sales area associated with the sales office.
    
    Cause: The error occurs due to one or more of the following reasons: Incomplete Master Data: The sales office does not have all the necessary data maintained in the system for the relevant sales area. Missing Sales Area Configuration: The sales area (which consists of the sales organization, distribution channel, and division) is not fully configured or lacks necessary details. Sales Office Not Assigned: The sales office may not be properly assigned to the sales area in the configuration settings.
    Solution: To resolve the IW838 error, follow these steps: Check Sales Area Configuration: Go to

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