How To Fix IW581 - Service package: The operation info record was deleted

IW581 - Overview

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 581

• Message text: Service package: The operation info record was deleted

What causes this issue?

You have changed the <DS:GLOS.control_key>control key</> for the
operation in such a way that you can enter a service package for the
operation.
Entering an <DS:GLOS.purchasing_info_record>info record number</> is
not planned for operations with service packages, since the relevant
data should be maintained in the lines for the service package.
The system has therefore deleted the info record number for the
operation.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the data in the lines for the service package or manually in
the operation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW581 - Service package: The operation info record was deleted ?

  The SAP error message IW581, which states "Service package: The operation info record was deleted," typically occurs in the context of service management and maintenance planning within SAP. This error indicates that the system is trying to access an operation information record (OIR) that has been deleted or is no longer available in the database.
  
  Cause:
  
  Deleted Operation Info Record: The most common cause is that the operation info record associated with the service package has been deleted. This can happen due to data maintenance activities or incorrect data handling.
  Data Inconsistency: There may be inconsistencies in the data, such as references to records that no longer exist.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the operation info record, leading to the perception that it has been deleted.
  
  
  Solution:
  
  Check for Deletion: Verify if the operation info record has indeed been deleted. You can do this by navigating