IW242 - Different revision numbers in order and notification

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 242

• Message text: Different revision numbers in order and notification

What causes this issue?

You tried to assign the order and notification to different revisions.

System Response

This is not possible.

How to fix this error?

Align the order and notification with each other.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW242 - Different revision numbers in order and notification ?

  The SAP error message IW242, which states "Different revision numbers in order and notification," typically occurs in the context of maintenance orders and notifications in the SAP system. This error indicates that there is a mismatch between the revision numbers of the maintenance order and the associated notification. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Revision Number Mismatch: The primary cause of this error is that the maintenance order and the notification have different revision numbers. This can happen if the notification was changed after the order was created, or if the order was modified after the notification was created.
  Data Inconsistency: There may be inconsistencies in the data due to manual changes or system errors that lead to the revision numbers not being synchronized.
  Workflow Issues: If there are workflows or processes that update notifications and orders, they may not be functioning correctly, leading to mismatched revisions.
  
  Solution:
  
  Check Revision Numbers: Verify the revision numbers of both the maintenance order and the notification. You can do this by checking the details of both in the SAP GUI.
  Update Notification or Order: Depending on your business process, you may need to either:
  
  Update the notification to match the order's revision number.
  Update the order to match the notification's revision number.
  
  
  Recreate the Notification/Order: If the mismatch cannot be resolved, consider recreating the notification or the order to ensure they are aligned.
  Use Transaction Codes: Use transaction codes like IW21 (Create Notification) and IW31 (Create Order) to check and manage notifications and orders.
  Consult with SAP Support: If the issue persists, it may be beneficial to consult with SAP support or your internal SAP team for further investigation and resolution.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW22 (Change Notification), IW32 (Change Order), and IW28 (Display Order).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific patches or updates that address known issues.
  Documentation: Review SAP documentation on maintenance orders and notifications for best practices in managing revisions and ensuring data consistency.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to make changes to notifications and orders, as this can affect the ability to resolve the error.
  
  By following these steps, you should be able to identify the cause of the IW242 error and implement a solution to resolve it.