IW216 - Service/maintenance order type &1 not completely maintained in plant &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 216

• Message text: Service/maintenance order type &1 not completely maintained in plant &2

What causes this issue?

The maintenance planning plant you are using is not permitted for the
order type you selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You specify the combination of order type and plant in Customizing in
the functions and settings for order types under 'Assign Order Types to
Maintenance Plants'.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW216 - Service/maintenance order type &1 not completely maintained in plant &2 ?

  The SAP error message IW216 indicates that a service or maintenance order type (denoted as &1) is not completely maintained for a specific plant (denoted as &2). This error typically arises when certain required fields or configurations for the order type in the specified plant are missing or incomplete.
  Causes:
  
  Incomplete Configuration: The order type may not be fully configured in the system for the specified plant. This can include missing settings in the order type configuration.
  Missing Master Data: Required master data (like work centers, cost centers, or activity types) may not be set up correctly or may be missing for the plant.
  Field Requirements: Certain fields that are mandatory for the order type may not have been filled out in the order creation process.
  Plant-Specific Settings: The order type may have specific settings that are not maintained for the plant in question.
  
  Solutions:
  
  
  Check Order Type Configuration:
  
  Go to the configuration settings for the order type in transaction code SPRO.
  Navigate to Plant Maintenance and Customer Service > Maintenance and Service Orders > Order Types > Define Order Types.
  Ensure that all necessary fields and settings are properly maintained for the order type in the specified plant.
  
  
  
  Review Master Data:
  
  Verify that all required master data (like work centers, cost centers, etc.) is correctly set up for the plant.
  Use transaction codes like CR01 (Create Work Center) or KS01 (Create Cost Center) to check and create any missing data.
  
  
  
  Check Required Fields:
  
  When creating or modifying the order, ensure that all mandatory fields are filled out. This includes fields that may be specific to the order type or plant.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific order type and plant settings to ensure compliance with required configurations.
  
  
  
  Testing:
  
  After making the necessary changes, try to create or modify the order again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) for working with service and maintenance orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific order type or error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify orders in the specified plant.
  
  By following these steps, you should be able to identify and resolve the IW216 error in SAP. If the issue persists, consider reaching out to your SAP support team for further assistance.