IW152 - System: Maintenance order header does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 152

• Message text: System: Maintenance order header does not exist

What causes this issue?

Serious errors occurred during the processing of the
<GL:maintenance_order>maintenance order</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system cannot localize the order header.

How to fix this error?

Contact your system administrator immediately.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW152 - System: Maintenance order header does not exist ?

  The SAP error message IW152 ("System: Maintenance order header does not exist") typically occurs when you are trying to access or process a maintenance order that the system cannot find in the database. This can happen for several reasons. Below are the potential causes, solutions, and related information for this error.
  Causes:
  
  Order Number Does Not Exist: The maintenance order number you are trying to access may not exist in the system. This could be due to a typo or an incorrect order number.
  Order Deleted: The maintenance order may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: You may not have the necessary authorizations to view or process the maintenance order.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries in related tables.
  Incorrect Transaction Code: You might be using the wrong transaction code or navigating incorrectly within the SAP GUI.
  
  Solutions:
  
  Verify Order Number: Double-check the maintenance order number you are trying to access. Ensure that it is entered correctly.
  Check Order Status: Use transaction code IW38 or IW39 to check if the order exists and its status. If it has been deleted, you may need to recreate it.
  Authorization Check: Ensure that you have the necessary authorizations to access the maintenance order. Contact your SAP security administrator if needed.
  Database Consistency Check: If you suspect data inconsistencies, you may need to run a consistency check or consult with your SAP Basis team to investigate further.
  Use Correct Transaction: Ensure you are using the correct transaction code for the action you are trying to perform. For example, use IW31 to create a new order, IW32 to change an existing order, and IW33 to display an order.
  
  Related Information:
  
  Transaction Codes:
  
  IW31: Create Maintenance Order
  IW32: Change Maintenance Order
  IW33: Display Maintenance Order
  IW38/IW39: Display/Change Order List
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to maintenance orders. You can search for relevant notes in the SAP Support Portal.
  Documentation: Refer to SAP Help documentation for detailed information on maintenance order processing and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.