How To Fix IUUC_MAIN238 - Retrieving the server list failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IUUC_MAIN - IUUC: Main Message class

  • Message number: 238

  • Message text: Retrieving the server list failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IUUC_MAIN238 - Retrieving the server list failed ?

    The SAP error message IUUC_MAIN238, which states "Retrieving the server list failed," typically occurs in the context of SAP Landscape Transformation (SLT) or SAP Data Services when there is an issue with the connection to the server or the configuration of the SLT replication setup. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Network Issues: There may be network connectivity problems between the SLT server and the source or target systems.
    2. Configuration Errors: Incorrect configuration settings in the SLT system or the source/target systems can lead to this error.
    3. Authorization Issues: The user credentials used for the connection may not have the necessary authorizations to access the server list.
    4. Service Availability: The SLT service or the database services may not be running or may have encountered an error.
    5. System Load: High system load or performance issues can prevent the server list from being retrieved in a timely manner.

    Solutions:

    1. Check Network Connectivity: Ensure that there is proper network connectivity between the SLT server and the source/target systems. You can use tools like ping or telnet to test connectivity.
    2. Review Configuration Settings: Verify the configuration settings in the SLT system. Check the RFC connections and ensure they are correctly set up.
    3. Check Authorizations: Ensure that the user credentials used for the connection have the necessary authorizations to access the required resources.
    4. Restart Services: If the SLT service or database services are not running, restart them. You can also check the logs for any errors that may indicate why the services are down.
    5. Monitor System Performance: Check the performance of the SLT server and the source/target systems. If the system is under heavy load, consider optimizing performance or scheduling replication during off-peak hours.
    6. Check Logs: Review the SLT logs for any additional error messages or warnings that could provide more context about the issue.

    Related Information:

    • SAP Notes: Check SAP Notes related to IUUC_MAIN238 for any specific patches or updates that may address this issue.
    • SLT Documentation: Refer to the official SAP documentation for SLT for detailed configuration and troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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