How To Fix IUID118 - Registry system could not be reached; no data retrieved from registry

SAP Error Message - Details

• Message type: E = Error

• Message class: IUID - Messages Class for Unique Item Identification

• Message number: 118

• Message text: Registry system could not be reached; no data retrieved from registry

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Ensure that the service-based communication with the registry has been
set up correctly.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IUID118 - Registry system could not be reached; no data retrieved from registry ?

  The SAP error message IUID118 indicates that the registry system could not be reached, which means that the system was unable to retrieve data from the registry. This error typically occurs in the context of managing Unique Item Identifiers (IUID) in SAP systems, particularly when dealing with the integration of external systems or databases.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the registry system.
  Registry System Down: The registry system itself may be down or experiencing issues.
  Configuration Errors: Incorrect configuration settings in the SAP system related to the registry connection.
  Firewall or Security Settings: Firewalls or security settings may be blocking access to the registry system.
  Timeouts: The request to the registry system may be timing out due to slow response times or heavy load.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the registry system. You can use tools like ping or traceroute to diagnose network issues.
  Verify Registry System Status: Check if the registry system is operational. If it is down, you may need to wait until it is back online or contact the system administrator.
  Review Configuration Settings: Verify the configuration settings in SAP related to the registry connection. Ensure that the endpoint URLs, authentication credentials, and other parameters are correctly set.
  Check Firewall Settings: Ensure that any firewalls or security settings allow traffic between the SAP system and the registry system.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system for the registry connection.
  Consult Logs: Review the SAP application logs and any relevant logs from the registry system for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the IUID functionality and registry connections.
  Documentation: Review the SAP documentation for IUID management and integration with external systems to ensure compliance with best practices.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have taken to troubleshoot.
  
  By following these steps, you should be able to diagnose and resolve the IUID118 error in your SAP system.