How To Fix IU862 - <<< Saving decision: Action ended

SAP Error Message - Details

• Message type: E = Error

• Message class: IU - Incremental Conversion (ICNV)

• Message number: 862

• Message text: <<< Saving decision: Action ended

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IU862 - <<< Saving decision: Action ended ?

  The SAP error message IU862, which states "Saving decision: Action ended," typically occurs in the context of decision-making processes within SAP, such as when working with workflows, approvals, or other decision-related transactions. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to perform the action.
  Incomplete Data: Required fields may not be filled out correctly or completely, leading to the action being aborted.
  System Configuration: There may be issues with the configuration of the workflow or decision-making process in the system.
  Technical Errors: There could be underlying technical issues, such as database locks or system performance problems.
  Business Logic: The business rules defined in the system may prevent the action from being completed.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary permissions to perform the action. This may involve checking roles and authorizations in the user profile.
  Review Input Data: Verify that all required fields are filled out correctly. Look for any validation errors or missing information that could cause the action to fail.
  Consult Configuration: Review the configuration settings related to the workflow or decision-making process. Ensure that all necessary settings are correctly defined.
  Technical Troubleshooting: If the issue persists, check for any system logs or error messages that could provide more context. You may need to consult with your SAP Basis team to investigate any technical issues.
  Business Process Review: If the error is related to business logic, consult with the business process owner or functional consultant to understand the rules that may be affecting the decision-making process.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview).
  Documentation: Review any available documentation related to the specific workflow or decision-making process you are working with to ensure compliance with business rules.
  
  If the issue continues after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with SAP directly for further assistance.