How To Fix IU587 - No logs are currently available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IU - Incremental Conversion (ICNV)

  • Message number: 587

  • Message text: No logs are currently available

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IU587 - No logs are currently available ?

    The SAP error message IU587 "No logs are currently available" typically occurs in the context of the SAP system when a user attempts to access logs for a specific transaction or process, but there are no logs available for that particular instance. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.

    Causes:

    1. No Log Generation: The process or transaction may not have generated any logs due to its nature or because it completed successfully without any issues.
    2. Log Deletion: Logs may have been deleted or purged from the system due to retention policies or manual deletion.
    3. Incorrect Selection Criteria: The user may be looking for logs using incorrect selection criteria (e.g., wrong date range, user ID, or transaction code).
    4. Authorization Issues: The user may not have the necessary authorizations to view the logs, leading to the perception that no logs are available.
    5. System Configuration: The logging configuration in the SAP system may not be set up correctly, preventing logs from being generated or stored.

    Solutions:

    1. Check Process Completion: Verify if the process or transaction you are checking for logs has completed successfully. If it did not encounter any issues, it may not have generated logs.
    2. Review Selection Criteria: Ensure that you are using the correct selection criteria when searching for logs. Double-check the date range, user ID, and other relevant parameters.
    3. Check Authorization: Confirm that you have the necessary authorizations to view logs. If not, contact your SAP security administrator to obtain the required permissions.
    4. Log Configuration: Review the logging configuration in the SAP system. Ensure that logging is enabled for the relevant processes and that the retention settings are appropriate.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this issue. There may be specific patches or recommendations for your version of SAP.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using specific transaction codes (e.g., SLG1 for application logs) to view logs. Familiarize yourself with the relevant transaction codes for log viewing.
    • SAP Documentation: Refer to the official SAP documentation for detailed information on logging and monitoring processes within your specific SAP module.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or SAP support for further investigation.

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