How To Fix ITS_VERSIONS013 - Template does not exist in local system

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_VERSIONS - Version Management for ITS Objects

• Message number: 013

• Message text: Template does not exist in local system

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_VERSIONS013 - Template does not exist in local system ?

  The SAP error message ITS_VERSIONS013: Template does not exist in local system typically occurs in the context of SAP Internet Transaction Server (ITS) when the system is unable to find a specified template that is required for rendering a web application or transaction.
  Cause:
  
  Missing Template: The specified template file is not present in the local system or the path to the template is incorrect.
  Incorrect Configuration: The configuration settings for the ITS may not be pointing to the correct template directory.
  Version Mismatch: The version of the template being requested may not match the versions available in the system.
  Transport Issues: If the template was recently transported from another system, the transport may not have been successful, or the template may not have been included.
  
  Solution:
  
  
  Check Template Existence:
  
  Verify that the template file exists in the expected directory on the server. The templates are usually stored in the \SAP\SAPGUI\ITS\ directory or a similar path depending on your configuration.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the ITS administration. Ensure that the paths to the templates are correctly set up in the ITS configuration.
  You can access the configuration via transaction SICF in SAP GUI and navigate to the relevant service.
  
  
  
  Template Version:
  
  Ensure that the correct version of the template is being used. If there are multiple versions, make sure the one being referenced is available.
  
  
  
  Transport Check:
  
  If the template was recently transported, check the transport logs to ensure that the transport was successful and that the template was included.
  If necessary, re-transport the template from the source system.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache of the ITS can resolve issues related to outdated or missing files. You can do this by restarting the ITS or using the appropriate cache clearing commands.
  
  
  
  Check Authorization:
  
  Ensure that the user or service account running the ITS has the necessary permissions to access the template files.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ITS and template management for any known issues or patches that may address this error.
  Documentation: Refer to the official SAP documentation for ITS for detailed information on template management and configuration.
  Logs: Review the ITS logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.