How To Fix ITS_GENERATE_TEMPL108 - Caution: Restricted support for custom controls

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_GENERATE_TEMPL - Messages for Template Generation

• Message number: 108

• Message text: Caution: Restricted support for custom controls

What causes this issue?

Note that Internet Transaction Server does not support all custom
controls for applications for mobile devices.
Control &V1& was generated for screen &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_GENERATE_TEMPL108 - Caution: Restricted support for custom controls ?

  The SAP error message ITS_GENERATE_TEMPL108 with the caution "Restricted support for custom controls" typically occurs in the context of SAP Internet Transaction Server (ITS) when there are issues related to custom controls in the Web Dynpro or SAP GUI for HTML environments. This error indicates that the system has encountered a custom control that is not fully supported or is causing issues during the generation of templates.
  Cause:
  
  Custom Controls: The error is primarily caused by the use of custom controls that are not fully compatible with the ITS framework. This can happen if the custom control is not properly defined or if it uses features that are not supported by the ITS.
  Version Mismatch: There may be a version mismatch between the SAP system and the custom control, leading to compatibility issues.
  Configuration Issues: Incorrect configuration settings in the ITS or the application can also lead to this error.
  Missing Dependencies: The custom control may rely on certain libraries or dependencies that are not available in the current environment.
  
  Solution:
  
  Review Custom Controls: Check the implementation of the custom controls to ensure they are compatible with the ITS. Make sure they adhere to the standards and guidelines provided by SAP.
  Update or Patch: If there are known issues with the version of the custom control, consider updating or applying patches to the control or the SAP system.
  Check Configuration: Review the configuration settings in the ITS and ensure that they are set up correctly for the application you are working with.
  Fallback to Standard Controls: If possible, consider using standard SAP controls instead of custom ones to avoid compatibility issues.
  Consult Documentation: Refer to the SAP documentation for any specific guidelines related to custom controls and ITS. This may provide insights into known issues and best practices.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide additional insights or solutions based on the specific context of your implementation.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on custom controls and ITS.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Documentation: Review the official SAP documentation for ITS and Web Dynpro to understand the limitations and best practices for using custom controls.
  
  By following these steps, you should be able to diagnose and resolve the ITS_GENERATE_TEMPL108 error effectively.