How To Fix ITS045 - Number of used sessions

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS - Messages for Agent-Based ITS Monitor

• Message number: 045

• Message text: Number of used sessions

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS045 - Number of used sessions ?

  The SAP error message ITS045, which states "Number of used sessions," typically occurs in the context of SAP Internet Transaction Server (ITS) when the maximum number of allowed sessions for a user has been exceeded. This can happen in environments where there are limits set on the number of concurrent sessions a user can have.
  Cause:
  
  Session Limit Exceeded: Each user has a defined limit on the number of concurrent sessions they can open. If a user tries to open more sessions than allowed, this error will be triggered.
  Session Not Properly Closed: Sessions may not be closing properly due to network issues, application errors, or user behavior, leading to an accumulation of open sessions.
  Configuration Settings: The settings in the SAP system regarding session limits may be too restrictive for the user's needs.
  
  Solution:
  
  Close Unused Sessions: The user should log out of any sessions that are no longer needed. This can often be done by closing the browser tabs or windows that are running the sessions.
  Increase Session Limit: If the current session limit is too low for the user's needs, a system administrator can increase the maximum number of allowed sessions for that user in the SAP configuration settings.
  
  This can typically be done in transaction RZ10 or RZ11 where you can adjust parameters related to session management.
  
  
  Session Management: Implement better session management practices, such as ensuring that sessions are properly closed after use, and monitoring active sessions to prevent exceeding limits.
  Check for Errors: Investigate if there are any underlying issues causing sessions to remain open, such as application errors or network problems.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to session management and ITS for any specific patches or updates that may address this issue.
  Documentation: Review the SAP documentation on session management and ITS configuration for best practices and guidelines.
  Monitoring Tools: Utilize monitoring tools to keep track of active sessions and identify any patterns that may lead to session overuse.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with SAP support or your system administrator for further assistance.