How To Fix ITOB310 - Indeterminate error: Logging in application log failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ITOB - Messages for development class ITOB

• Message number: 310

• Message text: Indeterminate error: Logging in application log failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITOB310 - Indeterminate error: Logging in application log failed ?

  The SAP error message ITOB310, which states "Indeterminate error: Logging in application log failed," typically indicates that there is an issue with the application log system in SAP. This error can occur for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to write to the application log.
  Database Issues: There may be problems with the database that prevent logging, such as a full database or issues with database connectivity.
  Application Log Table Issues: The application log tables (like BALDAT, BALHDR, etc.) may be corrupted or have reached their size limits.
  System Configuration: Incorrect configuration settings in the SAP system related to logging.
  Transport Issues: If the error occurs after a transport, it may be due to missing objects or inconsistencies in the transport.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to write to the application log. You can check this using transaction SU53 to analyze authorization failures.
  Database Check: Verify the database status. Check if the database is full or if there are connectivity issues. You may need to consult your database administrator.
  Application Log Tables: Check the application log tables for any inconsistencies or corruption. You can use transaction SLG1 to view logs and check for any errors.
  Clear Old Logs: If the application log tables are full, consider archiving or deleting old logs. You can use transaction SLG2 to manage logs.
  System Configuration: Review the configuration settings related to application logging. Ensure that they are set correctly.
  Transport Check: If the error appeared after a transport, check the transport logs for any errors and ensure that all necessary objects were transported correctly.
  
  Related Information:
  
  Transaction Codes:
  
  SLG1: Display Application Log
  SLG2: Manage Application Logs
  SU53: Display Authorization Check
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the ITOB310 error.
  System Logs: Check the system logs (transaction SM21) for any related errors that might provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.