How To Fix ITOB002 - Internal error in program &1, access to table &2 with index &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ITOB - Messages for development class ITOB

• Message number: 002

• Message text: Internal error in program &1, access to table &2 with index &3

What causes this issue?

Internal error in buffer management for technical objects.

System Response

It was not possible to access the object.

How to fix this error?

Write down the steps that led to this error.
Contact your SAP system administrator.

Procedure for System Administrators

The error was recorded in a user log.
Transaction SLG1
Object PMTO
Sub-object BUFADM
The error can only be corrected by SAP with a program correction.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITOB002 - Internal error in program &1, access to table &2 with index &3 ?

  The SAP error message ITOB002 indicates an internal error in the program, specifically related to accessing a database table with a certain index. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Cause:
  
  Database Issues: The error may arise due to inconsistencies or corruption in the database table or index.
  Program Bugs: There may be a bug in the ABAP program that is trying to access the table.
  Authorization Issues: The user may not have the necessary authorizations to access the specified table or index.
  Data Consistency: There might be issues with data consistency, such as missing entries or incorrect data types.
  System Configuration: Incorrect configuration settings in the SAP system can lead to this error.
  
  Solution:
  
  Check the Program: Review the ABAP program mentioned in the error message. Look for any coding errors or logic issues that could lead to the internal error.
  Database Consistency Check: Use transaction codes like SE14 (Database Utility) to check the consistency of the database table and its indexes. You can also run a database repair if necessary.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the table and index. You can check this in transaction SU53 or SUIM.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error or providing patches.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error details, including the program name, table name, and index.
  
  Related Information:
  
  Transaction Codes: 
  
  SE14: Database Utility
  SM21: System Log
  SU53: Authorization Check
  SUIM: User Information System
  
  
  SAP Notes: Always check the SAP Support Portal for the latest notes related to your specific version of SAP and the error message.
  Debugging: If you have access to the development environment, you can debug the program to identify the exact point of failure.
  
  By following these steps, you should be able to diagnose and resolve the ITOB002 error in your SAP system.