How To Fix ITAGCY806 - Error occurred when buffering document information

SAP Error Message - Details

• Message type: E = Error

• Message class: ITAGCY - Italian Agency Collections

• Message number: 806

• Message text: Error occurred when buffering document information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITAGCY806 - Error occurred when buffering document information ?

  The SAP error message ITAGCY806, which states "Error occurred when buffering document information," typically occurs in the context of document management or when dealing with document-related transactions in SAP. This error can arise due to various reasons, including issues with the document itself, problems with the database, or configuration issues in the SAP system.
  Causes:
  
  Database Issues: There may be problems with the database that prevent the system from retrieving or storing document information.
  Document Locking: The document may be locked by another user or process, preventing access to its information.
  Configuration Errors: Incorrect configuration settings in the document management system or related modules can lead to this error.
  Buffering Problems: Issues with the buffering mechanism in SAP, which is responsible for caching document information, can trigger this error.
  Authorization Issues: The user may not have the necessary permissions to access or modify the document.
  
  Solutions:
  
  Check Document Status: Verify if the document is locked or in use by another user. If so, wait until it is released.
  Database Check: Ensure that the database is functioning correctly. You may need to check for any database errors or perform a database consistency check.
  Review Configuration: Check the configuration settings related to document management in SAP. Ensure that all settings are correct and aligned with your business processes.
  Clear Buffer: If the issue is related to buffering, you can try clearing the buffer. This can often be done through transaction codes like SM12 (to check for locks) or SM21 (to check system logs).
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access and modify the document.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SICF (Maintain Services) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and potentially resolve the ITAGCY806 error in your SAP system.