How To Fix ITAGCY620 - Broker &1, contract &2 is not assigned to an organizational unit

SAP Error Message - Details

• Message type: E = Error

• Message class: ITAGCY - Italian Agency Collections

• Message number: 620

• Message text: Broker &1, contract &2 is not assigned to an organizational unit

What causes this issue?

Broker &V1& with broker contract &V2& is not assigned to an
organizational unit. This means that no container is created and the
commission documents are writted to a broker report.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITAGCY620 - Broker &1, contract &2 is not assigned to an organizational unit ?

  The SAP error message ITAGCY620 indicates that a specific broker and contract combination is not assigned to any organizational unit within the system. This can occur in various contexts, particularly in the areas of contract management, broker management, or organizational structure.
  Cause:
  
  Missing Assignment: The broker (identified by &1) and the contract (identified by &2) have not been properly assigned to an organizational unit in the system.
  Configuration Issues: There may be issues with the configuration of the organizational units or the broker/contract setup.
  Data Integrity Issues: The data in the system may be incomplete or corrupted, leading to the inability to find the necessary assignments.
  
  Solution:
  
  
  Check Assignments:
  
  Navigate to the relevant transaction in SAP where you can manage brokers and contracts.
  Verify that the broker and contract are correctly assigned to an organizational unit. This can typically be done in the configuration settings for the broker or contract management module.
  
  
  
  Create or Update Assignments:
  
  If the assignment is missing, create a new assignment for the broker and contract to the appropriate organizational unit.
  If the assignment exists but is incorrect, update it to ensure it points to the correct organizational unit.
  
  
  
  Review Organizational Structure:
  
  Ensure that the organizational units are correctly defined and active in the system.
  Check if there are any changes in the organizational structure that might have affected the assignments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific steps on how to manage broker and contract assignments.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error message no longer appears.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version and configuration, you may use transaction codes like BP (Business Partner), OAC3 (for organizational units), or others relevant to your specific module.
  Authorization: Ensure that you have the necessary authorizations to make changes to broker and contract assignments.
  Support: If the issue persists after checking assignments and configurations, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the ITAGCY620 error and ensure that the broker and contract are properly assigned to an organizational unit.