How To Fix ITAGCY608 - Broker report items reversed for commission document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ITAGCY - Italian Agency Collections

• Message number: 608

• Message text: Broker report items reversed for commission document &1

What causes this issue?

Commission monitoring determined that the premium associated with
reference document number &V2&, with document number &V3&, is open.
The associated commission with document number &V1& is cleared. The
system reversed the associated broker report items.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITAGCY608 - Broker report items reversed for commission document &1 ?

  The SAP error message ITAGCY608, which states "Broker report items reversed for commission document &1," typically occurs in the context of commission processing within the SAP system, particularly in the Insurance or Financial Services modules. This error indicates that there is an issue with the broker report items related to a specific commission document.
  Cause:
  
  Data Inconsistency: The error may arise due to inconsistencies in the data related to the commission document. This could be due to incorrect entries or missing information in the broker report.
  Reversal of Transactions: The message suggests that there may have been a reversal of transactions that were previously processed, leading to discrepancies in the commission calculations.
  Configuration Issues: Incorrect configuration settings in the commission processing or broker reporting modules can also lead to this error.
  Timing Issues: If the commission document is being processed while other related transactions are being reversed or modified, it can lead to conflicts.
  
  Solution:
  
  Check Data Consistency: Review the commission document and the associated broker report items for any inconsistencies or missing data. Ensure that all necessary fields are correctly filled out.
  Review Reversal Transactions: Investigate any recent reversals that may have affected the commission document. Ensure that all related transactions are correctly accounted for.
  Configuration Review: Check the configuration settings for the commission processing and broker reporting modules. Ensure that they are set up correctly according to business requirements.
  Reprocess the Document: If the issue is resolved, you may need to reprocess the commission document to ensure that it is correctly reflected in the system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to check related financial documents.
  SAP Notes: Search for SAP Notes related to ITAGCY608 for any patches or updates that may address this specific error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.