How To Fix ITAGCY401 - No additional data available for document &1 (category &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: ITAGCY - Italian Agency Collections

• Message number: 401

• Message text: No additional data available for document &1 (category &3)

What causes this issue?

It was not possible to determine the additional data for the entry in
the coinsurance history for document number &V1&. This data is required
for agency collections.
The document is from category &V3&. The associated GUID is &V2&.

System Response

The system is still processing the entry.,,,,

How to fix this error?

The system automatically processes the entry in the next run for the
VRCN.
If this is not the case, enter an error message.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITAGCY401 - No additional data available for document &1 (category &3) ?

  The SAP error message ITAGCY401 indicates that there is no additional data available for a specific document in the system. This message typically arises in the context of document management or when trying to access additional information related to a document in SAP.
  Cause:
  The error can occur due to several reasons:
  
  Missing Data: The document in question may not have any additional data associated with it, or the data may not have been properly recorded in the system.
  Incorrect Document Number: The document number provided may be incorrect or does not exist in the system.
  Authorization Issues: The user may not have the necessary permissions to view the additional data for the document.
  System Configuration: There may be configuration issues in the SAP system that prevent the retrieval of additional data.
  
  Solution:
  To resolve the ITAGCY401 error, you can take the following steps:
  
  Verify Document Number: Ensure that the document number you are trying to access is correct and exists in the system.
  Check for Additional Data: Confirm whether there is indeed any additional data associated with the document. You can do this by checking the document details in the relevant transaction.
  Review Authorizations: Ensure that you have the necessary authorizations to access the additional data for the document. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: Check the SAP documentation or help files related to the specific module you are working with to understand how additional data is managed.
  System Configuration: If you suspect a configuration issue, consult with your SAP Basis or technical team to ensure that the system is set up correctly to handle additional data for documents.
  Check for Notes or Patches: Look for any SAP Notes or patches that may address this specific error, as it could be a known issue with a documented solution.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to document management, such as FB03 (Display Document) or others.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the error message and context for better troubleshooting.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the ITAGCY401 error and implement a suitable solution.