How To Fix ISX_MD_COL048 - Prepaid account not allowed when using alternative subscriber account

SAP Error Message - Details

• Message type: E = Error

• Message class: ISX_MD_COL - Common Object Layer for master data replication

• Message number: 048

• Message text: Prepaid account not allowed when using alternative subscriber account

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISX_MD_COL048 - Prepaid account not allowed when using alternative subscriber account ?

  The SAP error message ISX_MD_COL048, which states "Prepaid account not allowed when using alternative subscriber account," typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) when there is an attempt to process a prepaid account in a scenario that requires an alternative subscriber account.
  
  Cause:
  
  Account Type Mismatch: The error usually arises when the system is trying to use a prepaid account in a context where an alternative subscriber account (which is typically a postpaid account) is expected.
  
  Configuration Issues: There may be configuration settings in the SAP system that do not allow prepaid accounts to be used in certain transactions or processes that are designed for alternative subscriber accounts.
  Business Rules: The business rules defined in the system may restrict the use of prepaid accounts in specific scenarios, such as when certain services or products are being activated or billed.
  
  
  Solution:
  
  Check Account Type: Verify the type