How To Fix ISUPRP048 - CRM product &1 ( Status F ) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPRP - Nachrichten zum Produktvorschlag

• Message number: 048

• Message text: CRM product &1 ( Status F ) not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPRP048 - CRM product &1 ( Status F ) not found ?

  The SAP error message ISUPRP048 indicates that a specific CRM product (identified by the product number &1) is not found in the system, and it has a status of "F" (which typically means "inactive" or "not available"). This error can occur in various scenarios, such as when trying to create or update a sales order, quotation, or any other transaction that involves CRM products.
  Causes:
  
  Product Not Created: The product may not have been created in the system.
  Inactive Product: The product exists but is marked as inactive or has been deactivated.
  Incorrect Product Number: The product number entered may be incorrect or misspelled.
  Data Synchronization Issues: If the product data is supposed to be synchronized from another system (like ERP), there may be issues with the data transfer.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product.
  
  Solutions:
  
  
  Check Product Existence:
  
  Verify if the product exists in the system by checking the product master data in the CRM system.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the product.
  
  
  
  Check Product Status:
  
  If the product exists, check its status. If it is inactive, you may need to reactivate it.
  You can do this by navigating to the product master data and changing the status.
  
  
  
  Correct Product Number:
  
  Ensure that the product number you are using is correct. Double-check for any typos or formatting issues.
  
  
  
  Data Synchronization:
  
  If the product should be available from another system, check the data synchronization process to ensure that it has been completed successfully.
  Look for any error logs or messages related to data transfer.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of SAP CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for product management in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the ISUPRP048 error and implement the appropriate solution.