How To Fix ISUPRP031 - Contract &1 (Segment &2 ):Installation &3 => Change of Reg. code

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPRP - Nachrichten zum Produktvorschlag

• Message number: 031

• Message text: Contract &1 (Segment &2 ):Installation &3 => Change of Reg. code

What causes this issue?

Contract <(>&<)>V1& (Segment <(>&<)>V2& ): Installation
<(>&<)>V3& => Change of register codes not allowed
The contract given is used as a sample contract in some items of the
segment mentioned above. It should have an associated installation
structure as specified in the consumption segment item together with the
register codes stored therein.
In this special case at least one (logical ) register has been changed
with regard to the register code. In such a case consumption cannot be
correctly allocated.

System Response

The process is terminated because the basic product proposal Customizing
is incorrect.

How to fix this error?

Correct the basic product proposal Customizing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPRP031 - Contract &1 (Segment &2 ):Installation &3 => Change of Reg. code ?

  The SAP error message ISUPRP031 typically relates to issues with contract management, specifically regarding the installation and registration code associated with a contract. This error can occur in the context of SAP IS-U (Industry Solution for Utilities) when there is an inconsistency or a change in the registration code for a specific installation.
  Cause:
  The error message ISUPRP031 indicates that there has been a change in the registration code for the installation associated with the contract. This can happen due to various reasons, such as:
  
  Change in Customer Information: If the customer’s registration details have been updated or changed, it may lead to a mismatch with the existing contract.
  Data Migration Issues: If data has been migrated from another system or if there have been updates to the master data, inconsistencies may arise.
  Manual Changes: Manual updates to the registration code or contract details that do not align with the existing data can trigger this error.
  Configuration Issues: Incorrect configuration in the system related to contract management or registration codes.
  
  Solution:
  To resolve the ISUPRP031 error, you can follow these steps:
  
  Check Registration Code: Verify the registration code for the installation in question. Ensure that it matches the expected values in the contract.
  Review Contract Details: Look at the contract details and ensure that all information is consistent and up-to-date. Pay special attention to any recent changes made to the contract or installation.
  Update Installation Data: If the registration code has changed, you may need to update the installation data in the system to reflect the new registration code.
  Consult with Business Users: Engage with business users or stakeholders to understand if there have been any recent changes to customer data or business processes that could have led to this error.
  Check for Data Migration Issues: If this issue arose after a data migration, review the migration process to ensure that all data was transferred correctly and that there are no inconsistencies.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. If necessary, contact SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as ES32 (to display contracts) or ES33 (to change contracts) to investigate the contract and installation details.
  Documentation: Refer to SAP documentation related to contract management in IS-U for more insights on handling contracts and installations.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that there are no further inconsistencies.
  
  By following these steps, you should be able to identify the root cause of the ISUPRP031 error and implement the necessary changes to resolve it.